Inky Thinking was formed in 2013 near Newcastle Upon Tyne, UK, and since then Tom Russell, Founder, has been using only Neuland kit for a wide range of graphic recording and facilitation projects and client work. In fact many of the Inky Thinking team choose Neuland as their ‘go to’ marker of choice for its quality and sustainability.
Neuland was formed in 1968 and has enjoyed over 50 years of experience designing and manufacturing high-quality products. Add this to Inky Thinking’s extensive experience using Neuland kit every day around the globe and you have the best advice on what to buy whatever your need, whether it is for an independent graphic facilitator choosing their own kit or an entire organisation looking to kit out their training rooms.
You can imagine how delighted we were to become an official Neuland UK Reseller in 2021.
Being a UK Neuland Reseller is huge fun, and it’s serious business too. We put every customer at the centre of what we do. This means taking pride in ensuring that the experience customers receive when buying Neuland products from us is second to none. Every detail is important, from the ease in online ordering through to careful (& sustainable) packing so that when customers open their boxes of new Neuland products they are absolutely delighted with the care and approach adopted.
Our aim is to make buying from Inky Thinking as easy as possible, which is why we have a transparent postage policy so customers know the exact cost when an order is placed. We also deal with the customs and import administration so customers don’t have to. Simple and hassle free, ensuring Neuland UK customers receive the best possible experience when ordering Neuland products is our top priority.
Inky Thinking are certainly my first choice as I do like to support British businesses where possible, and Esther Russell has provided excellent customer service.
Agile Delivery Manager, DWP, Newcastle Upon Tyne, UK
In the UK Inky Thinking are fantastic Neuland resellers. Wonderful team who go the extra mile.
Scrum Master, MBDA Head Office, Stevenage, GB
Your help with this order and customer service has been excellent, we will be sure to keep your company in mind for any future Neuland orders and spread the word through the whole University!
Edinburgh Napier University, Scotland, UK
I really like the friendly approach, I definitely feel looked after as a customer.
Graphic Facilitator, Listen Think Draw, Scotland, UK
I’ve been aware of Neuland products for a while but this is my first order. Fantastic customer service.
Scrum Master, Yorkshire, GB
I am thrilled to have a UK supplier now.
Facilitator, SPARK Improvement Ltd, Cheshire, UK
I am really impressed with the level of service I receive from you. I look forward to dealing with you even more over the coming months and years.
Consultant, XCL Ltd, Cheshire, UK
Everything arrived in perfect condition. I love the packaging; really fits with the philosophy.
Consultant, Prospa People Ltd, Cumbria, UK
Thanks Inky Thinking - 24h delivery. Absolutely ideal.
Scrum Trainer, London, GB
Inky Thinking is delighted to be associated with Neuland, Germany, enabling products to be imported and sold to UK customers with ease.